Outsourcing
Outsourcing is the practice of hiring a third-party organization to perform tasks, handle operations, and provide services. We provide reliable, scalable, and cost-effective outsourcing solutions that empower businesses to focus on their core operations while we handle critical support functions. We function as an extended operational arm, delivering quality, compliance, and performance—on time and within budget.
Our Outsourcing Services
1. BPO ( Business Process Outsourcing)
Business Process Outsourcing (BPO) is the delegation of specific business functions—such as customer service, data processing, HR operations, or finance—to a third-party provider with expertise and infrastructure to manage them efficiently. We offer specialized Business Process Outsourcing (BPO) services that enable organizations to streamline operations, reduce costs, and improve service quality. Our BPO solutions are built on a foundation of technology, talent, and efficiency, allowing businesses to offload time-consuming back-office and front-office tasks while focusing on core strategic goals. We offer Data Entry & Data Processing, Document Management & Digitization, Accounts Payable/Receivable Management, Customer Support (Voice & Non-Voice), Tele-calling & Lead Generation, Helpdesk & Complaint Management, Engineering drawing management (AutoCAD/BIM support), Cloud-based workflow management, CRM & ERP integrations, Voice, chat, and email-based communication systems, etc.
2. KPO ( Knowledge Process Outsourcing)
Knowledge Process Outsourcing (KPO) involves outsourcing core business activities that require specialized knowledge, technical skills, or industry-specific expertise. Unlike BPO, which focuses on process execution, KPO is about data interpretation, decision support, technical analysis, and strategic consulting. We provide advanced Knowledge Process Outsourcing (KPO) services that go beyond routine tasks, offering analytical, research-based, and technical expertise to support high-level business decisions and processes. We offer CAD/BIM-based architectural and structural drawings, MEP & infrastructure planning, Industry trend analysis and competitor benchmarking, Data mining, structuring, and visualization, Budget preparation and cost-benefit analysis, User manuals, SOPs, and maintenance documentation, Tender documentation, proposal drafting, and bid assistance, Project cost analysis and forecasting, Bill of materials (BoM) and quantity take-off, etc.
3. Product Outsourcing
Product Outsourcing is the practice of entrusting the design, development, manufacturing, or assembly of products to an external partner who has the required infrastructure, technology, and skilled manpower. We offer reliable and flexible Product Outsourcing solutions to help businesses streamline their production processes, reduce operational overhead, and deliver high-quality goods with speed and precision. Our company acts as a strategic production ally, delivering tailored solutions that match industry standards and your exact specifications. Our Product Outsourcing capabilities include Custom Fabrication & Component Manufacturing, Precision fabrication of metal and mechanical parts, Mechanical & Industrial Product Outsourcing, Procurement and integration of electrical, plumbing, or HVAC elements, Procurement & Vendor Management, OEM & White-Label Manufacturing, Bulk production as per your brand requirements, Confidentiality, NDA protection, and packaging as per client standards, Sourcing of industrial raw materials and finished goods, Custom SS/MS railings, gates, and safety structures, etc.
4. Service Outsourcing
Service Outsourcing refers to the practice of hiring an external service provider to manage and execute specific business operations or support functions. we provide comprehensive Service Outsourcing solutions to help organizations reduce operational complexity, optimize costs, and improve service delivery. We act as a single-point service partner, taking responsibility for skilled manpower, tools, technology, and day-to-day operations under defined service level agreements (SLAs). Our Service Outsourcing portfolio include Site supervision and project monitoring, Civil, mechanical, and MEP manpower deployment, Building maintenance (civil, electrical, plumbing), Housekeeping, security, and waste management, On-site IT support and system management, Data entry, database maintenance, and digitization, Office staff deployment and admin assistance, HR support, document processing, and payroll, Skilled/unskilled labor supply for infrastructure projects, Flexible staffing for short-term or long-term contracts, Outsourcing of drivers, operators, welders, supervisors, etc.
